Visitor Information

In line with SA Health advice, our visitor restrictions have been relaxed, with two visitors per patient. The two visitors can differ each day and children are permitted to visit. 

Please note: 

  • Maximum of 2 visitors per patient per day 
  • Visitors are encouraged to keep visits brief and remain within patient room 
  • Maintain social distancing during your visit 
  • Do not attend the hospital if you are unwell 
  • Use hand sanitiser on arrival and departure 
  • Attend compulsory screening on arrival 

Please note: This is subject to change as we are guided by the latest SA Health advice. 

COVID-Safe Check-In

As part of the hospital COVID-Safe Plan, it is a requirement that all visitors and patients check in on arrival. This has been introduced as a COVID-19 Contact Tracing platform to streamline the screening process for ALL people entering our hospital. When you next attend our hospital you will be prompted to complete the online screening process via your mobile device prior to entry. 

COVID Screening – Patients, Visitors and Contractors 

In addition to completing the COVID-Safe Check-In, all patients, visitors and contractors will be required to meet our screening requirements prior to entry:

  • Patients will continue to complete a comprehensive screening questionnaire on admission
  • Visitors and contractors will be asked a series of screening questions on arrival 

Digital Drop Ins

When preparing for your stay with us, you are welcome to bring along your mobile phone, tablet or Ipad so that your loved ones can drop in for a visit- digitally. Whether you use FaceTime, Whatsapp, Skype, Zoom or any other video application, our friendly staff are here to help you stay connected while visitors are restricted. 

Ask our staff about other ways you can stay connected with your loved ones during your hospital stay. 
 

 

Families and friends sometimes bring food for patients. There can be a risk of food poisoning when food is not properly prepared, transported or stored. Additionally some patients may be on modified textured foods or thickened fluids. If you are unsure about what food is safe or wish to bring in any food, please speak to the nursing staff.

Hudsons™ Coffee is located adjacent reception at the main entrance.

Light meals, cakes and snacks are served torgether with a variety of hot and cold beverages. A range of cards, flowers, magazines and newspapers are also available.

Please note opening times may vary.

Hudsons™ Coffee is a registered trademark of Emirates Leisure Retail

Street parking surrounding the hospital is available at council rates.

Casual car parking is available at commercial rates in the Kermode Street Car Park.

Traffic restrictions during events at Adelaide Oval

Please be advised that due to the close proximity to Adelaide Oval, there are temporary road closures and parking restrictions around The Memorial Hospital on event / AFL match days / nights. Road closures will be in place during these days / nights to manage traffic flow around the venue. The Memorial Hospital is accessible during these times but please be aware there may be parking shortages and traffic congestion around the hospital. Maps showing the temporary road closures and parking plans for events held at Adelaide Oval are available here or visit the Adelaide City Council website.

Please send mail and flowers to:

(Patient's full name)
The Memorial Hospital
Sir Edwin Smith Avenue
North Adelaide SA 5006

Please note flowers are not permitted in the Critical Care Unit.

The Memorial Hospital is committed to providing a safe, healthy environment for patients, staff and visitors.

In the interest of promoting good health The Memorial Hospital is a non-smoking facility and we ask visitors to comply with this policy.

If you would like further assistance in how to stop smoking contact your General Practitioner, or call Quitline® on 13 78 48.

®Quitline is a registered trademark of The Cancer Council Victoria.

Patient Finder is a quick and easy way to provide family and friends with information about a patients location during their hospital stay. It is designed mainly to assist friends and relatives of patients undergoing surgery.

How is Patient Finder accessed?

There are two ways for visitors to access Patient Finder:

  • In most cases prior to the hospital admission an SMS is sent to the registered mobile number with a unique link to the Patient finder app. The patient simply forwards this SMS to all desired family and friends. When the link in the SMS is clicked the Patient Finder app will open on any device and display all key location details
  • The hospital reception team will supply each patient with a Patient finder card that includes their admission number as well as a web address and QR Code® that can be used to gain access to the app. The patient can give this card or pass on the admission number and web address to all family and friends to track the patient throughout their hospital stay

Further information can be found via Patient Finder.

QR Code® is a registered trademark of Denso Wave Incorporated

Please refer to visitor restriction at the top of the page.

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