Visitor Information

Please note the following Visitor Restrictions, effective from Thursday, 25 November 2021:

  • All visitors must be vaccinated and will be required to show proof of COVID-19 vaccination as part of our screening process
  • In addition:
    • Maximum of two visitors per day, during established visiting periods.
    • No children (under the age of 12 years old) are permitted to visit

Requests for visitors outside of these guidelines will be considered on a case by case basis, including visitors with an endorsed medical exemption.  

Visiting Hours

  • General Visiting Hours 11.00am – 8.00pm
  • Speciality areas including Critical Care areas may have unique visiting hours / restrictions*

We remind all visitors:

  • Consider your need to visit and where appropriate confirm with patient prior to attending
  • Do not attend the hospital if you are unwell
  • Visitors will be required to attend compulsory screening on arrival, including QR code / manual sign in and provide proof of vaccination status
  • Masks (supplied on arrival) are to be worn at all times whilst in the hospital
  • Use hand sanitiser on arrival and departure
  • Maintain social distancing during your visit
  • Visits are to be kept brief and within the patient room 


*Critical Care Unit

Visiting hours in the Critical Care Unit are from 11.00am until 1.00pm and from 3.00pm until 8.00pm

If you are visiting a patient on the day of their operation, please understand that their immediate care is our highest priority and visiting is likely to be restricted.

For more information, please contact 8366 3800 to speak with a member of our team. 

COVID-Safe Check-In

As part of the hospitals COVID-Safe Plan, it is a requirement that all visitors, patients and staff check in on arrival either by scanning the QR code displayed, or alternatively, use the manual sign in system available at our main reception area.  

COVID Screening – Patients, Visitors and Contractors 

In addition to completing the COVID-Safe Check-In, all patients will continue to complete a comprehensive screening questionnaire on admission

Visitors should not enter a hospital if they have:

  • a temperature higher than 38 degrees Celsius, fever, chills or symptoms of acute respiratory infection in the preceding 72 hours
  • been a known contact with a person who has a confirmed case of COVID-19 (unless appropriate PPE was worn)
  • tested positive for COVID-19 in the last 14 days
  • been to a specified location, and are subject to the relevant level 1, level 2, level 3, level 4, level 5 or level 6 requirements as outlined by SA Health

Thank you for your support in helping to keep our patients, staff and hospital as safe as possible. ​​​​​

Families and friends sometimes bring food for patients. There can be a risk of food poisoning when food is not properly prepared, transported or stored. Additionally some patients may be on modified textured foods or thickened fluids. If you are unsure about what food is safe or wish to bring in any food, please speak to the nursing staff.

Hudsons™ Coffee is located adjacent reception at the main entrance.

Light meals, cakes and snacks are served torgether with a variety of hot and cold beverages. A range of cards, flowers, magazines and newspapers are also available.

Please note opening times may vary.

Hudsons™ Coffee is a registered trademark of Emirates Leisure Retail

Street parking surrounding the hospital is available at council rates.

Casual car parking is available at commercial rates in the Kermode Street Car Park.

Traffic restrictions during events at Adelaide Oval

Please be advised that due to the close proximity to Adelaide Oval, there are temporary road closures and parking restrictions around The Memorial Hospital on event / AFL match days / nights. Road closures will be in place during these days / nights to manage traffic flow around the venue. The Memorial Hospital is accessible during these times but please be aware there may be parking shortages and traffic congestion around the hospital. Maps showing the temporary road closures and parking plans for events held at Adelaide Oval are available here or visit the Adelaide City Council website.

Please send mail and flowers to:

(Patient's full name)
The Memorial Hospital
Sir Edwin Smith Avenue
North Adelaide SA 5006

Please note flowers are not permitted in the Critical Care Unit.

The Memorial Hospital is committed to providing a safe, healthy environment for patients, staff and visitors.

In the interest of promoting good health The Memorial Hospital is a non-smoking facility and we ask visitors to comply with this policy.

If you would like further assistance in how to stop smoking contact your General Practitioner, or call Quitline® on 13 78 48.

®Quitline is a registered trademark of The Cancer Council Victoria.

Patient Finder is a quick and easy way to provide family and friends with information about a patients location during their hospital stay. It is designed mainly to assist friends and relatives of patients undergoing surgery.

How is Patient Finder accessed?

There are two ways for visitors to access Patient Finder:

  • In most cases prior to the hospital admission an SMS is sent to the registered mobile number with a unique link to the Patient finder app. The patient simply forwards this SMS to all desired family and friends. When the link in the SMS is clicked the Patient Finder app will open on any device and display all key location details
  • The hospital reception team will supply each patient with a Patient finder card that includes their admission number as well as a web address and QR Code® that can be used to gain access to the app. The patient can give this card or pass on the admission number and web address to all family and friends to track the patient throughout their hospital stay

Further information can be found via Patient Finder.

QR Code® is a registered trademark of Denso Wave Incorporated

Please refer to current visitor restrictions listed above

  • General Visiting Hours 11.00am – 8.00pm daily
  • Critical Care Unit Visiting Hours 11.00pm – 1.00pm & 3.00 – 8.00pm

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