Visitor Information

Visitors should not enter a hospital if they have:

  • A temperature higher than 38 degrees Celsius, fever, chills or symptoms of acute respiratory infection in the preceding 72 hours
  • Had a COVID-19 test and are awaiting the test results
  • Been a known contact with a person who has a confirmed case of COVID-19 (unless appropriate PPE was worn)
  • Tested positive for COVID-19 in the last 14 days
  • Undertaken a COVID-19 test and are awaiting the test results, unless this was a routine COVID-19 test required to be undertaken due to cross border travel or employment

Thank you for your support in helping to keep our patients, staff and hospital as safe as possible

COVID-Safe Check-In

As part of the hospitals COVID-Safe Plan, it is a requirement that all visitors, patients and staff check in on arrival either by scanning the QR code displayed, or alternatively, use the manual sign in system available at our main reception area.  

COVID Screening – Patients, Visitors and Contractors 

In addition to completing the COVID-Safe Check-In, all patients will continue to complete a comprehensive screening questionnaire on admission

General Wards

In line with SA Health advice, visitors to the general areas are restricted to two visitors per patient at a time. The two visitors can differ and children are permitted to visit. 

Please note: 

  • Maximum of 2 adults (plus children) can visit at any time, within the prescribed visiting hours
  • Visitors are encouraged to keep visits brief and remain within patient room 
  • Maintain social distancing during your visit 
  • Do not attend the hospital if you are unwell 
  • Use hand sanitiser on arrival and departure 
  • Attend compulsory screening on arrival 

Critical Care Unit and Day Cases have unique visitor restrictions. Further details below.

Visiting hours in the general areas are from 11.00am until 8.00pm.

Critical Care Unit

Arrangements to visit patients in Critical Care Unit are made in consultation with nursing staff. For more information, please contact 8366 3800 to speak with a member of our team. 

Visiting hours in the Critical Care Unit are from 11.00pm until 1.00pm and from 3.00pm until 8.00pm

Day Cases

Arrangements to visit patients who are having Day Cases are made in consultation with nursing staff. For more information, please contact 8366 3800 to speak with a member of our team. 
 

 

Families and friends sometimes bring food for patients. There can be a risk of food poisoning when food is not properly prepared, transported or stored. Additionally some patients may be on modified textured foods or thickened fluids. If you are unsure about what food is safe or wish to bring in any food, please speak to the nursing staff.

Hudsons™ Coffee is located adjacent reception at the main entrance.

Light meals, cakes and snacks are served torgether with a variety of hot and cold beverages. A range of cards, flowers, magazines and newspapers are also available.

Please note opening times may vary.

Hudsons™ Coffee is a registered trademark of Emirates Leisure Retail

Street parking surrounding the hospital is available at council rates.

Casual car parking is available at commercial rates in the Kermode Street Car Park.

Traffic restrictions during events at Adelaide Oval

Please be advised that due to the close proximity to Adelaide Oval, there are temporary road closures and parking restrictions around The Memorial Hospital on event / AFL match days / nights. Road closures will be in place during these days / nights to manage traffic flow around the venue. The Memorial Hospital is accessible during these times but please be aware there may be parking shortages and traffic congestion around the hospital. Maps showing the temporary road closures and parking plans for events held at Adelaide Oval are available here or visit the Adelaide City Council website.

Please send mail and flowers to:

(Patient's full name)
The Memorial Hospital
Sir Edwin Smith Avenue
North Adelaide SA 5006

Please note flowers are not permitted in the Critical Care Unit.

The Memorial Hospital is committed to providing a safe, healthy environment for patients, staff and visitors.

In the interest of promoting good health The Memorial Hospital is a non-smoking facility and we ask visitors to comply with this policy.

If you would like further assistance in how to stop smoking contact your General Practitioner, or call Quitline® on 13 78 48.

®Quitline is a registered trademark of The Cancer Council Victoria.

Patient Finder is a quick and easy way to provide family and friends with information about a patients location during their hospital stay. It is designed mainly to assist friends and relatives of patients undergoing surgery.

How is Patient Finder accessed?

There are two ways for visitors to access Patient Finder:

  • In most cases prior to the hospital admission an SMS is sent to the registered mobile number with a unique link to the Patient finder app. The patient simply forwards this SMS to all desired family and friends. When the link in the SMS is clicked the Patient Finder app will open on any device and display all key location details
  • The hospital reception team will supply each patient with a Patient finder card that includes their admission number as well as a web address and QR Code® that can be used to gain access to the app. The patient can give this card or pass on the admission number and web address to all family and friends to track the patient throughout their hospital stay

Further information can be found via Patient Finder.

QR Code® is a registered trademark of Denso Wave Incorporated

Please refer to current visitor restrictions listed above

  • General Visiting Hours 11.00am – 8.00pm daily
  • Critical Care Unit Visiting Hours 11.00pm – 1.00pm & 3.00 – 8.00pm

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